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Privacy Policy


This privacy policy (“Policy”) describes how Fly+5 (“Fly+5”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you, the user (“User”, “you” or “your”), may provide on the website and any of its products or services (collectively, “Website” or “Services”). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.

This Policy does not apply to the practices of companies or third parties that we do not own or control, or to individuals that we do not employ or manage.

We reserve the right to modify this Policy at any time, effective upon updating this page on the Website. It is your responsibility to check this page periodically for changes and your continued use of our Website following the posting of any changes constitutes acceptance of those changes.

If you have any questions about this Policy, please Contact us.

Any information you knowingly provide to us when you use our contact forms, create an account, publish content, or make a purchase is stored by Fly+5. This information may include your email address, name, phone number, address, or other Personal Information.

You can choose not to provide personal information to us, but this may mean that you cannot use some of the Website’s features or make a purchase from us.

If you are are uncertain about what information is mandatory, please Contact us.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 13.

If you are under the age of 13, please do not submit any Personal Information through our Website or Service.

We recommend that parents and legal guardians monitor their children’s internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service.

If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please Contact us.

You must be at least 16 years of age to consent to the processing of your personal data.

Visiting our Website automatically submits information that your browser sends that is recorded automatically by our servers.

This data does not include personal identifying information about you, the user, and is totally anonymous. It may include information such as:

(a) your device’s IP address;
(b) your operating system type and version;
(c) your browser type and version;
(d) your device language preference setting;
(e) the webpage you were using prior to arriving at our Website;
(f) which pages of our Website that you visit and the amount time spent on those pages;
(g) information that you search for on our Website;
(h) access times and dates;
(i) other similar statistics.

Information collected from you may be used to personalize your experience; improve our Website; improve customer service and respond to queries and emails of our customers; process transactions; send newsletters; send notification emails such as password reminders, updates, etc; run and operate our Website and Services.

We may process Personal Information related to you if one of the following applies:

(a) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law;
(b) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
(c) Processing is necessary for compliance with a legal obligation to which you are subject;
(d) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
(e) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own.

Managing Your Personal Information

You are able to request, add to, update and delete certain Personal Information about you. When you update information, however, we may maintain a copy of the unrevised information in our records. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Rights Regarding the Processing Your Information

You may exercise certain rights regarding your information held and processed by Fly+5. In particular, you have the right to:

(a) withdraw consent where you have previously given your consent to the processing of your information;
(b) object to the processing of your information if the processing is carried out on a legal basis other than consent;
(c) learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing;
(d) verify the accuracy of your information and ask for it to be updated or corrected;
(e) under certain circumstances, restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it;
(f) under certain circumstances, obtain the erasure of your Personal Information from us;
(g) receive your information in a structured, commonly used and machine readable format and, if technically feasible, have it transmitted to another controller without any hindrance.

Your Right to Object to Processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

We use third-party payment mechanisms to assist us in processing your payment information securely. Such third-parties’ use of your Personal Information is governed by their respective privacy policies and we suggest that you review their respective privacy policies.

Fly+5’s Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services. To learn more about cookies and how we us them, please see our Cookie Policy.

We are not responsible for the privacy practices of any third-party websites linked to from our Website. These websites and companies are not owned or controlled by Fly+5 and we encourage you to be aware when you leave our Website and to read the privacy statements of any other website that may collect your Personal Information.

Fly+5 maintains reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information held by us. However, no data transmission over the internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that:

(a) there are security and privacy limitations of the internet which are beyond our control;
(b) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed;
(c) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data breach

In the event that we become aware that the security of the Website has been compromised, or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach, or if notice is otherwise required by law. When we do, we will post a notice on the Website and contact you by email or telephone.

If required or permitted by law, such as to comply with a subpoena, or similar legal process, we will disclose any information we collect if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.